Online Counselling

Online Counselling and Psychotherapy 

In addition to face to face therapy, I also offer online counselling and psychotherapy sessions. Although the main principles of face to face therapy apply to online therapy, there are some differences. I use two types of online therapy, which are both encrypted:

  • Email sessions (You write up your concerns and I reply with my considered response to your email)
  • Live sessions via skype (instant messaging, audio, video)

Advantages of online therapy

  • You can access counselling from anywhere in the world
  • It fits in with a busy lifestyle
  • Can suit parents who do not have childcare
  • Is accessible, e.g. if you are housebound for whatever reason
  • If you are deaf or hard of hearing then email or text based skype sessions may be for you
  • It saves on travelling costs and time and offers more flexible session times (particularly with email therapy)
  • You may find it easier to express your concerns through writing
  • You can have sessions even if you are away (providing you have internet access)
  • You have a written record of text based sessions (email and live chat) which can help with reflecting on the process of therapy

Limitations of online therapy

  • It is not suitable for crisis situations. If you need immediate help, please call the Samaritans
  • There is a possibility of technological failure at times
  • You need to be comfortable using a computer and internet

Differences between email therapy and live chat

Email therapy allows you to write up your thoughts and feelings in your own time. We will agree on a particular appointment time when you send your email, and I reply within 2 working days.

With live chat sessions, you interact and receive immediate responses during the session. We will agree an appointment when we meet online for the duration of the session.

Audio/Video Skype sessions

Audio sessions are similar to telephone sessions. Video sessions are the most similar to face to face session. For both, an appointment day and time is arranged, payment will be done online in advance and we meet online (skype) at the agreed time and date.

How to proceed

If you are interested in online counselling, whether email, live chat, audio/video or a combination of those, the first thing to do is to email me your enquiry. I’ll send out a form for you to complete and when you return the form I’ll confirm whether we can proceed and will offer you an appointment. Up to this stage the service is free. Once we agree an appointment, you need to complete payment via paypal at least 48 hours before the appointed session (see my fees and payment page). If you have any further questions regarding the procedures and process of accessing counselling online, please email me on: info@heartfulnesstherapy.com